Supervisor/a Sprinter Lleida

The role

Supervise store staff and support the assistant managers and managers in keeping high customer service levels. Help manage daily store processes as directed by the store manager.

What you will do

• Provide excellent customer service and handle queries and complaints.
• Make sure sales staff appearance follows company guidelines.
• Monitor service levels to maximize store sales and reach targets.
• Use reports to help place key sales lines.
• Apply visual merchandising techniques to attract and motivate customers.
• Keep stock clean and presentable at all times.
• Help onboard and train new staff.
• Support development of existing staff, including completing their evaluations.

Required qualifications

• Excellent time management skills.
• Good verbal and written communication skills.
• Computer skills: Microsoft Outlook, Word and Excel.

Nice to have

• Previous experience as a supervisor or in people management in retail.

Benefits

• Flexible pay package (health insurance, transport, childcare).
• Staff discount.
• Personalized development and career plans.
• Continuous training.
• Fixed pay plus variable pay based on sales targets.

Before you apply

• If you are not contacted within two to three weeks of applying, the company has decided to move forward with other candidates.

About the company

Sprinter is a sports and sportswear retail chain opened in Valencia in 1995, with more than 200 stores and an online shop. It is part of JD Group, with around 97,000 people across more than 4,850 stores in over 49 countries.