Client Services Associate

The role

This person provides office, mail, and customer service support. They handle mail distribution, shipping and receiving, office supplies, and front desk coverage.

What you will do

• Process, sort, and distribute incoming/outgoing mail and packages
• Manage shipping, receiving, and delivery notifications
• Maintain office supplies and ensure printers/copiers are functional
• Assist with reception/concierge duties as needed
• Set up meeting rooms and support pantry/kitchen areas
• Perform light cleaning, maintenance, and workspace organization
• Respond to inquiries and build professional relationships
• Assist with copy/print tasks and other service requests

Required qualifications

• High school diploma or equivalent
• Strong communication and customer service skills
• Proficient in MS Office and basic office equipment
• Organized, detail-oriented, and able to multitask
• Able to work independently and solve problems
• Able to lift up to 40 lbs
• Able to stand, walk, bend, or sit for extended periods

Nice to have

• At least 1 year of relevant experience preferred

Benefits

• Career Growth
• Learning & Development
• Recognition programs
• Paid Time Off
• Bonuses for employee and client referrals
• Medical
• Dental
• Vision
• HCFSA
• DCFSA
• HSA
• Commuter Transit and Parking Pre-Tax Plans

Before you apply

• Applicants may not use AI tools or any other form of real-time assistance during interviews

About the company

SPS is a global workplace solutions and business transformation company operating in more than 20 countries. They help clients enhance workplace experiences and business operations through various support services.