Field Support Specialist (On-Call)

The role

The Field Support Specialist provides office and mailroom support across different client sites. This role covers reception, mail handling, facilities support, and copy/print services.

What you will do

• Deliver excellent customer service to employees and visitors
• Handle incoming/outgoing calls and greet visitors
• Receive, sort, and distribute mail and packages
• Manage shipping and receiving tasks
• Assist with office supplies, facilities requests, and basic troubleshooting
• Support copy/print services and office equipment
• Help with office moves and meeting room setup
• Provide reception or front desk coverage as needed
• Build positive relationships with clients and teams
• Take initiative and assist with additional tasks during downtime

Required qualifications

• High school diploma or equivalent
• Strong time management and problem-solving skills
• Willingness to learn and maintain professionalism
• Strong communication and customer service skills
• Good organizational and multitasking abilities
• Basic knowledge of MS Office and office equipment
• Ability to work independently and follow instructions
• Flexible and adaptable to changing tasks and locations
• Ability to lift up to 40–60 lbs
• Comfortable standing, walking, bending, and lifting for extended periods
• Able to operate office equipment

Nice to have

• At least 6 months of work experience preferred

Benefits

• Career Growth
• Learning & Development
• Recognition programs
• Paid Time Off
• Bonuses for employee and client referrals
• Medical
• Dental
• Vision
• HCFSA
• DCFSA
• HSA
• Commuter Transit and Parking Pre-Tax Plans

About the company

SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, they help clients enhance workplace experiences and business operations through various support services.