Client Service Associate

Jersey City, New Jersey, United States. Posted 26 days ago

The role

The Client Service Associate supports document preparation, scanning, indexing, and records management. This role also provides reception, concierge coverage, and light facilities support.

What you will do

Receive, sort, and track incoming mail and packages
Process outgoing mail and shipments
Notify employees of deliveries and respond to inquiries
Distribute mail, packages, and office materials
Operate and maintain multifunction devices
Support copy/print requests and submit service tickets
Maintain an organized Business Service Center
Monitor, replenish, and order office supplies
Restock pantry, kitchen, conference, and meeting areas
Assist with meeting room setups and office moves

Required qualifications

High School Diploma or equivalent
Ability to learn document management systems and site procedures
Must follow onsite security policies regarding phones and imaging devices
Strong attention to detail and accuracy
Ability to perform repetitive work in a fast-paced environment
Strong organizational and time management skills
Basic computer proficiency, including Microsoft Office
Ability to work independently and adapt to changing priorities
Ability to lift and move boxes/packages up to 40–60 lbs. using appropriate equipment
Ability to stand, walk, bend, kneel, and sit for extended periods
Manual dexterity required for operating scanners and office equipment

Nice to have

1+ years of related experience
Experience with document imaging, records management, or shipping/receiving

Benefits

Career Growth
Learning & Development
Recognition programs
Paid Time Off
Bonuses for employee and client referrals
Medical
Dental
Vision
HCFSA
DCFSA
HSA
Commuter Transit and Parking Pre-Tax Plans

About the company

SPS is a global workplace solutions and business transformation company operating in more than 20 countries. They help clients enhance workplace experiences and business operations through various support services.