Hospitality and Events Supervisor

The role

The Hospitality and Events Supervisor serves as the operational lead for food service, catering, event management, and curated experience programming. This leader manages workplace experience teams to enhance employee well-being, engagement, and productivity.

What you will do

• Lead day-to-day operations of the workplace experience team.
• Oversee food service and catering operations for daily meals, meetings, and special events.
• Manage vendor relationships and ensure food quality, service standards, and budget compliance.
• Lead on-site and off-site employee events, town halls, and executive functions.
• Develop and execute an annual experience calendar.
• Manage event planning, logistics, budgets, venues, and catering.
• Build relationships with client leaders and workplace stakeholders.
• Manage food service, catering, and event budgets.
• Conduct routine inspections of hospitality and event spaces.
• Supervise Hospitality event support team members and food service vendors.

Required qualifications

• Bachelor’s degree or equivalent experience.
• 4-7 years of experience in hospitality, workplace experience, event management, hotel operations, client services or corporate hospitality.
• Experience managing events ranging from small executive meetings to large-scale gatherings.
• Experience managing vendors, catering programs and budgets.
• Strong client relationship and stakeholder-management skills.
• Fine and gross motor skills, including the ability to grasp, lift, carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 pounds.
• Ability to walk, bend, kneel, stand or sit for extended periods.
• Manual dexterity required for operating office equipment.
• Physically able to talk on the phone and input data simultaneously.
• Ability to lift or move 40 pounds or more frequently.
• Specific vision abilities including close vision, distance vision, ability to adjust focus and detect differences between colors, shades and brightness.

Nice to have

• Experience in financial services, corporate hospitality, luxury hotel operations or workplace experience environments.
• Hospitality, Event Management or Facility Management certification.
• Experience supporting executive leadership and VIP events.

Benefits

• Career Growth
• Learning & Development
• Recognition programs
• Paid Time Off
• Bonuses for employee and client referrals
• Medical
• Dental
• Vision
• HCFSA
• DCFSA
• HSA
• Commuter Transit and Parking Pre-Tax Plans

About the company

SPS is a global workplace solutions and business transformation company operating in more than 20 countries. They help clients enhance workplace experiences and business operations through various support services.