Client Service Associate

The role

You will manage mail and package lifecycles, maintain office spaces, and support equipment functionality. You will also act as a backup for reception and concierge services and assist with office moves and inventory.

What you will do

• Manage the lifecycle of mail and packages using chain-of-custody software.
• Maintain the Business Service Center, kitchens, and conference rooms.
• Keep multi-function devices and copy/print equipment running.
• Act as a backup for reception and concierge services.
• Assist with office moves, light maintenance, and inventory management.

Required qualifications

• High School Diploma or equivalent.
• 1+ years of prior work experience.
• Comfortable standing/walking for much of the day.
• Able to lift or move up to 40 lbs (or use a cart for up to 60 lbs).
• Sharp verbal and written skills.
• Comfortable with MS Office.
• Ability to learn new package-tracking and shipping software.

Nice to have

• Hospitality, Retail, or Office Services experience

Benefits

• Career Growth
• Learning & Development
• Recognition programs
• Paid Time Off
• Bonuses for employee and client referrals
• Medical
• Dental
• Vision
• HCFSA
• DCFSA
• HSA
• Commuter Transit and Parking Pre-Tax Plans

Before you apply

• Applicants may not use AI tools or any other form of real-time assistance during interviews.

About the company

SPS is a global workplace solutions and business transformation company operating in more than 20 countries. They help clients enhance workplace experiences and business operations through various support services.