Skate Host

The role

Skate Hosts maintain a safe and orderly on-ice environment at The Rink at Rockefeller Center. They monitor guest activity, enforce safety guidelines, and assist with general rink operations.

What you will do

• Monitor the ice and surrounding areas to promote a safe and enjoyable experience.
• Communicate and enforce rink safety guidelines, skating policies, and guest conduct standards.
• Verify admission and ensure guests follow proper directional flow on the ice.
• Monitor large crowds and communicate clear instructions.
• Respond to falls, injuries, and other safety concerns.
• Engage with guests in a friendly, encouraging, and professional manner.
• Assist guests entering, exiting, and navigating the ice rink.
• Handle rental skate responsibilities including exchanges, cleaning, and sanitizing.
• Direct guests throughout the venue and provide information.
• Assist with occasional ice maintenance and general venue upkeep.

Required qualifications

• Skating proficiency is required.
• Must be comfortable and confident skating and remain on the ice for the duration of a scheduled shift.
• Must provide well-maintained personal ice skates approved by management.
• Ability to communicate effectively in English, both verbally and in writing.
• Strong safety awareness and sound judgment.
• Ability to manage and direct large groups of people with confidence.
• Must complete all required on-ice safety, incident-response, and emergency-procedure training.
• Weekend, holiday, early morning, and late-night availability is required.
• Comfort working on or near the ice and outdoors in cold temperatures and changing winter conditions.
• Ability to walk, stand, skate, bend, kneel, reach, lift, stoop, push, pull, and carry.
• Must be able to lift 30 pounds.
• Must follow uniform, grooming, hygiene, and appearance guidelines.

Nice to have

• Recreational or professional skating, hockey, figure skating, or other ice-sports experience
• CPR and First Aid certification

Benefits

• Career Growth
• Learning & Development
• Recognition programs
• Paid Time Off
• Bonuses for employee and client referrals
• Medical, Dental, Vision
• HCFSA, DCFSA, HSA
• Commuter Transit and Parking Pre-Tax Plans
• Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity
• Legal Program, Identity Theft Protection
• Pet Discounts, Pet Insurance
• Group Home and Auto Insurance

Before you apply

• All candidates will participate in an on-ice interview to confirm skating ability.

About the company

SPS is a global workplace solutions and business transformation company operating in more than 20 countries. They help clients enhance workplace experiences and business operations through various services.