Office Services Associate

The role

This person will provide print, copy, scanning, mail, and general office support at a professional client site. They will manage document production, mail distribution, and facility support tasks.

What you will do

• Complete printing, copying, and scanning requests using commercial multifunction equipment.
• Produce documents including color or black-and-white printing, stapling, and hole punching.
• Review requests and communicate expected completion times.
• Collect, sort, and distribute incoming mail and packages.
• Maintain delivery logs with tracking numbers and recipient information.
• Process outgoing USPS mail and prepare interoffice shipments.
• Coordinate courier requests and confirm billing details.
• Keep office services work areas, supply cabinets, and storage spaces organized.
• Monitor supply levels and coordinate replenishment.
• Assist with meeting and lunch setup, breakdown, and cleanup.

Required qualifications

• 2-4+ years of experience in legal print production, reprographics, or document services within a law firm or professional services environment.
• Hands-on experience operating commercial multifunction printers and copiers.
• Ability to complete document production jobs accurately.
• Experience handling mail, packages, shipping records, and courier requests.
• Ability to manage several requests and meet deadlines.
• Strong attention to detail and ability to follow written and verbal instructions.
• Professional communication skills and a customer service approach.
• Working knowledge of Microsoft Outlook, Word, and Adobe Acrobat tools.
• Ability to handle confidential information with discretion.
• Reliable attendance and the ability to work onsite in Washington, DC.
• Ability to stand and walk throughout the office, bend, reach, and move paper, mail, and packages.

Nice to have

• Experience supporting a law firm or another professional services office.
• Knowledge of production software, including batch print tools.
• Experience using production or multifunction equipment.
• Familiarity with client matter numbers, cost centers, and print or shipping charge allocation.
• Experience coordinating vendor service calls and building maintenance requests.

Benefits

• Career Growth
• Learning & Development
• Recognition programs
• Paid Time Off
• Bonuses for employee and client referrals
• Medical, Dental, Vision
• HCFSA, DCFSA, HSA
• Commuter Transit and Parking Pre-Tax Plans
• Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity
• Legal Program, Identity Theft Protection
• Pet Discounts, Pet Insurance
• Group Home and Auto Insurance

About the company

SPS is a global workplace solutions and business transformation company operating in more than 20 countries. They help clients enhance workplace experiences and business operations through various support services.