Client Service Associate

The role

The Client Services Associate manages mail and package lifecycles, maintains office spaces, and supports equipment functionality. This role also provides backup for reception and concierge services and assists with office moves and inventory.

What you will do

• Manage the lifecycle of mail and packages using chain-of-custody software.
• Maintain the Business Service Center, kitchens, and conference rooms.
• Keep multi-function devices and copy/print equipment running.
• Act as backup for reception and concierge services.
• Assist with office moves, light maintenance, and inventory management.

Required qualifications

• High School Diploma or equivalent.
• 1+ years of prior work experience.
• Comfortable standing/walking for much of the day.
• Able to lift or move up to 40 lbs (or use a cart for up to 60 lbs).
• Sharp verbal and written skills.
• Comfortable with MS Office.
• Ability to learn new package-tracking and shipping software.

Nice to have

• Hospitality, Retail, or Office Services experience is a major plus!

Benefits

• Career Growth
• Learning & Development
• Recognition programs
• Paid Time Off
• Bonuses for employee and client referrals
• Medical
• Dental
• Vision
• HCFSA
• DCFSA
• HSA
• Commuter Transit and Parking Pre-Tax Plans

Before you apply

• Applicants may not use AI tools or any other form of real-time assistance during interviews.

About the company

SPS is a global workplace solutions and business transformation company operating in more than 20 countries. They help clients enhance workplace experiences and business operations through various support services.