Mailroom Associate

The role

The Mailroom Associate provides mail and shipping/receiving services. This includes processing inbound and outbound mail, distributing mail, and supporting the onsite business service center.

What you will do

• Receives inbound mail and packages and inputs into chain of custody software.
• Sorts and distributes non-accountable mail and packages.
• Scans mail to customers using a Kodak scanner.
• Sorts claims and manually folds and stuffs claim letters.
• Operates folder inserter, postage meters, photocopying machines, and mail machines.
• Maintains records of receipt and mailing dates.
• Manages outgoing mail and package transactions.
• Performs shipping and receiving of materials.
• Notifies employees upon receipt of inbound deliveries.
• Services six copy rooms by maintaining cleanliness, stocking supplies, and performing first-level troubleshooting.

Required qualifications

• High School Diploma (or equivalent)
• Strong verbal and written communication skills.
• Excellent customer service skills.
• Ability to adapt to changing priorities and customer needs.
• PC skills and MS Office Suite experience.
• Ability to handle multiple tasks simultaneously.
• Good organizational skills.
• Working knowledge of MFD equipment.
• Ability to operate mailroom equipment.
• Knowledge and understanding of shipping/receiving procedures.
• Ability to work independently.
• Ability to perform basic, first-level troubleshooting of office and copy room equipment.

Nice to have

• 2+ years prior work experience preferred

Benefits

• Career Growth
• Learning & Development
• Recognition programs
• Paid Time Off
• Bonuses for employee and client referrals
• Medical
• Dental
• Vision
• HCFSA
• DCFSA
• HSA
• Commuter Transit and Parking Pre-Tax Plans

About the company

SPS is a global workplace solutions and business transformation company operating in more than 20 countries. They help clients enhance workplace experiences and business operations through various support services.