Retail Associate (Top of the Rock - Rockefeller Center)

The role

Retail Associates assist guests with merchandise selection and complete transactions. They maintain displays, restock inventory, and operate POS systems at Top of the Rock.

What you will do

• Assist guests with merchandise selection and complete transactions accurately
• Support sales goals and KPIs by engaging guests and taking ownership of your performance
• Maintain attractive signage, displays, and seasonal merchandising
• Restock and organize inventory, ensuring a clean, professional sales floor
• Operate POS systems and troubleshoot minor issues
• Support inventory control and loss prevention initiatives
• Assist with special projects and additional duties as needed
• Work independently and collaboratively to deliver a top-tier guest experience

Required qualifications

• High School Diploma or equivalent
• Basic computer proficiency or ability to quickly learn POS systems
• Professional appearance and adherence to company standards
• Flexibility to work varied shifts, including weekends, holidays, and overtime during peak seasons

Nice to have

• Prior retail or merchandising experience preferred
• 1–2 years of retail or customer-facing experience preferred

Benefits

• Career Growth
• Learning & Development
• Recognition programs
• Paid Time Off
• Bonuses for employee and client referrals
• Medical
• Dental
• Vision
• HCFSA
• DCFSA
• HSA
• Commuter Transit and Parking Pre-Tax Plans

About the company

SPS is a global workplace solutions and business transformation company operating in more than 20 countries. They help clients enhance workplace experiences and business operations through various services.