Senior Revenue Enablement Manager, Post-Sales

The role

The Senior Revenue Enablement Manager, Post-Sales enables post-sales teams to deliver time-to-value and position for renewals and expansion. This role builds AI-assisted plays, coaching tools, and lifecycle programs at the intersection of Product Solutions, Customer Success, and Revenue Enablement.

What you will do

• Develop and execute a Post-Sales Enablement strategy aligned to customer journey goals
• Partner with Product Success and Customer Success leadership to identify enablement opportunities
• Gather structured feedback from CS and PS to translate into recommendations
• Build and maintain post-sales playbooks using AI-assisted tools
• Enable CS and PS teams on consistent execution of customer journey plays
• Own or contribute to technical documentation using AI tools
• Operationalize value realization frameworks across the customer journey
• Support development of value models, success plans, and ROI narratives
• Design and deliver AI-assisted coaching and training for CS and PS teams
• Track adoption, readiness, and effectiveness of Post-Sales Enablement programs

Required qualifications

• 6+ years of experience in Enablement, Customer Success Operations, Product Enablement, or a related post-sales role in B2B SaaS
• Direct experience building or deploying AI-assisted enablement tools
• Proven experience enabling post-sales teams (CS, PS, TAMs, SEs, or similar)
• Hands-on experience creating technical or process documentation
• Strong understanding of post-sales motions, including onboarding, implementation, adoption, renewals, and expansion
• Experience with value modeling, ROI frameworks, or success planning methodologies
• Excellent written and verbal communication skills
• Data-informed mindset

Nice to have

• Experience in cybersecurity, identity security, or fraud prevention domains
• Background in or enabling Technical Account Management, Product Success, or Sales Engineering
• Familiarity with value selling methodologies, MEDDPICC and customer value realization programs
• Experience with Bigtincan or similar Learning Management and Content Management Systems
• Familiarity in or enabling selling with or through Channel Partners

Benefits

• 401(k) with Employer Contribution
• Health, Vision, and Dental Insurance
• Health Savings Account (HSA) available with Employer Contribution
• Employer Paid Life, Short-term, and Long-term Disability Insurance
• Generous PTO Plan
• 16 paid holidays per year

Before you apply

• SpyCloud is not sponsoring visas at this time

About the company

SpyCloud transforms recaptured darknet data to disrupt cybercrime. Headquartered in Austin, TX, it is home to more than 250 cybersecurity experts.