Retail Sales Lead (Old Orchard Center)

The role

The Retail Sales Lead will help shape the voice and character of the Squishable store experience. This person will supervise the team, enforce sales strategies, and act as a brand ambassador to drive brand loyalty.

What you will do

• Makes decisions in partnership with the Store Manager that align with company priorities and values
• Enforces sales strategies, initiatives, and growth across all categories
• Holds self and the sales team accountable for personal sales productivity
• Acts as a brand ambassador in the local market or mall
• Resolves customer issues with a solution-oriented approach
• Develops individual and team product knowledge
• Assists in supervising the team daily, weekly, and monthly to meet goals

Required qualifications

• 2+ years of relevant supervisory experience in a high-volume, fast-paced, challenging, and creative customer-facing environment
• Exceptional organizational and communication skills
• Ability to receive and provide constructive feedback
• High emotional intelligence
• Team player
• Willing to work a flexible schedule, including early mornings, nights, overnights, weekends, and holidays as needed
• Proficient with Microsoft Office Suite or related software
• Able to transport stock as required, including lifting cartons up to 25 lbs.
• Must be 18 or older

Benefits

• A fun, welcoming workplace where creativity and personality are encouraged
• Career growth opportunities
• Employee discounts
• Affordable vision and dental insurance
• 401(k) with employer match

About the company

Squishable is a close-knit team of designers, artists, pop-culture fanatics, and lovers of all things adorable. They create plush and lifestyle products.