Seasonal Retail Sales Lead (Potomac Mills)

The role

The Retail Sales Lead supports the Store Manager in driving sales and developing the team. This person will help lead the sales floor and manage the customer experience during the holiday season.

What you will do

• Supports the Store Manager in delivering a fun, welcoming, and efficient customer experience during the busy holiday season
• Helps lead the sales floor during peak periods
• Drives holiday sales through customer engagement, product recommendations, and strong knowledge of Squishable products
• Supports seasonal promotions, merchandising, replenishment, and maintaining an organized, well-stocked sales floor
• Helps manage customer flow and resolves concerns with a positive, solution-oriented approach
• Provides day-to-day direction and support to team members
• Supports opening, closing, and keyholder responsibilities, as assigned

Required qualifications

• Passion for people and creating a fun, welcoming customer experience
• Strong communication and organizational skills
• Team player who can motivate others, take initiative, and jump in wherever needed
• Comfortable receiving and providing feedback and helping keep the team focused on shared goals
• Must have flexible availability throughout the holiday season, including evenings, weekends, and holidays
• Able to lift and move cartons weighing up to 25 lbs.
• Must be 18 years of age or older

Nice to have

• 1+ year of retail, customer service, or leadership experience in a fast-paced environment preferred

Benefits

• A fun, welcoming workplace where creativity and personality are encouraged
• Career growth opportunities
• Employee discounts

About the company

Squishable is a team of designers, artists, pop-culture fanatics, and lovers of all things adorable who create plush and lifestyle products. They strive to create a customer experience built on sharing their love and passion for the brand.