Restaurant General Manager

The role

You will lead, strategize, and mentor a store team. You will drive operational excellence and deliver guest experiences using data-driven insights.

What you will do

• Lead the full employee lifecycle and foster an inclusive culture.
• Maintain food safety, cleanliness, and equipment maintenance.
• Deliver hospitable and brand-aligned guest experiences.
• Drive sales and profit by analyzing reports and managing costs.
• Create effective schedules aligned with business goals.
• Operate and support all systems and troubleshoot issues.
• Perform all essential functions of Assistant Coach, Shift Leader, Kitchen Lead, and Team Member roles.

Required qualifications

• Meet all physical requirements of all roles within the career path of the Head Coach including Assistant Coach role, Shift Leader, Kitchen Lead, and Team Member.
• 3+ years in food service, with at least 2 years in hands-on management
• Experience hiring, developing, training, and motivating team members
• Skilled in planning, managing, and forecasting financials, labor, and inventory
• Hands-on experience managing and optimizing processes in a fast-paced environment
• Proven ability to lead and mentor teams collaboratively

Nice to have

• Experience in high-volume, fast-paced restaurants
• Hands-on experience with local, organic, and sustainable products
• ServSafe Manager or Regional Manager Food Safety Certification
• Tech-savvy and comfortable using digital tools for operations, reporting, and team communication
• Strong financial acumen: managing budgets, labor, and P&L effectively
• Proven experience hiring, coaching, and developing high-performing teams
• Exceptional adaptability and problem-solving in fast-paced, dynamic environments
• Data-driven mindset with curiosity to identify and implement operational improvements
• Commitment to operational excellence, hospitality, and team engagement
• Experience in fast-casual or retail operations

Benefits

• Medical, dental, + vision plans
• Paid vacation + wellness time
• 401(k) program
• Paid family leave
• Complimentary greens and Sweetgreen swag
• Opportunities to impact your team, community, and business
• A collaborative team that lives our core values
• Clear career path for personal and professional development

About the company

Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities.