Senior Loss Prevention Manager

The role

This person will own loss prevention, physical security, and crisis and resiliency planning across restaurants and support centers. They will lead camera and investigations programs, drive shrink and fraud reduction, and manage physical security.

What you will do

• Own the loss prevention program end to end
• Lead investigations into suspected internal and external theft, fraud, and policy violations
• Set and maintain physical security standards across restaurants and support centers
• Manage security vendors and guard services
• Oversee incident response for events such as break-ins, theft, and workplace violence
• Build and maintain crisis response, business continuity, and resiliency plans
• Serve as a lead responder during active crises
• Manage loss prevention, security, and investigations against service expectations and budget
• Support the annual insurance renewal with loss and incident data
• Maintain incident data and reporting and produce trend dashboards

Required qualifications

• 7+ years in loss prevention, physical security, or corporate security
• Working knowledge of loss prevention investigations, camera and exception-based reporting systems, and physical security standards
• Experience managing security, investigations, or loss prevention vendors and guard services
• Knowledge of multi-jurisdictional security and safety requirements

Nice to have

• Experience in multi-unit retail, restaurant, or hospitality
• Experience with crisis management or business continuity planning
• Relevant certifications (CPP, PCI, CFI, or similar)

Benefits

• Highly competitive pay + bonus plan
• Three different medical plans
• Dental and Vision insurance
• Flexible PTO plan
• 401k program
• Employee HSA and FSA
• Complimentary greens
• Free sweetgreen swag

About the company

Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities.