Sweetgreen
Sr. Product Manager, Digital Ordering
Los Angeles, CA. Posted 2 months ago
The role
The Sr. Product Manager, Digital Ordering owns the purchase journey across digital channels. You will focus on customer and channel growth by running a continuous cycle of shipping, measuring, and improving to grow orders, frequency, and retention.
What you will do
- Own the roadmap for purchase journey optimization and growth across app, web, and kiosk.
- Champion an innovative vision for digital channels.
- Own personalization in the menu and purchase experience.
- Run a continuous test-and-learn program.
- Use customer insights and data to shape customer strategy.
- Partner with the menu team on product catalogs and product pages.
- Build and scale off-platform and AI ordering.
- Own first-party product features and partner with business channel managers.
Required qualifications
- 5+ years of product management experience.
- Track record in growth product management driven by a disciplined test-and-learn approach.
- Strong analytical skills, including experimentation, funnel and cohort analysis, and pairing quantitative data with qualitative research.
- Experience optimizing end-to-end customer journeys.
Nice to have
- Restaurant, retail, or consumer tech experience
- Familiarity with menu systems, product catalogs, or product pages
- Experience with AI or conversational ordering
- Restaurant, retail, or other high-frequency consumer experience
- Hands-on familiarity with AI/LLM products, agentic commerce or conversational ordering experiences
Benefits
- Highly competitive pay + bonus plan
- Three different medical plans
- Dental and Vision insurance
- Flexible PTO plan
- 401k program
- Employee HSA and FSA
- Complimentary greens
- Clear career path with opportunities for development
- Free sweetgreen swag
About the company
Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities.