Shift Lead

Hyattsville, MD. Posted a month ago

The role

The Shift Lead leads daily operations and ensures a positive customer experience. This role involves guiding the retail team, overseeing transactions, and maintaining store standards.

What you will do

Serves as a resource for questions or issues from staff and customers.
Oversee onboarding for all new retail associates.
Assists with tracking of daily and monthly inventory.
Assist with restocking the sales floor with cannabis and non-cannabis products.
Open and close the store as needed.
Assist the Management team.
Provide exceptional customer service in accordance with established standards.
Develop and maintain rapport with our customers, vendors, service providers and staff.
Recommend, select, and help locate the proper product for customers.
Explain the effects of different types of cannabis to customers and patients.

Required qualifications

Minimum High School Diploma or G.E.D equivalent
1+ years of supervisory or team lead experience in a retail, hospitality, or cannabis environment
Proficiency with POS systems and basic computer applications
Must be over 21 years of age
Can legally work in the United States
Excellent customer service and communication skills
Must have a valid State-Issued ID or U.S. Passport
Must have reliable transportation
Must have no scheduling restrictions
Ability to push, pull, or lift a minimum of 50 pounds
Capable of sitting, squatting, standing, kneeling, bending, or walking for extended periods

Nice to have

Marijuana knowledge

Benefits

Paid time off (PTO) including 8 paid holidays per year
Medical, Dental, and Vision Insurance
401k retirement savings plan
Company paid Short-Term & Long-Term disability
Company paid Life Insurance
Employee Assistance Program (EAP)
Employee referral program
Commuter benefits
Product discounts
Additional compensation incentives (tips, bonuses, etc.)

Before you apply

Employment offers are contingent upon successful completion of all pre-employment background checks.

About the company

Story Cannabis is a vertically integrated company headquartered in Phoenix, operating across Arizona, Maryland, Ohio, and Louisiana. It was founded in 2021 by industry veterans.