Retail Associate

The role

Retail Associates welcome customers and guide them through product selections. The role involves customer service, education, and operational tasks to ensure a seamless shopping experience.

What you will do

• Greet customers when entering the retail store with compassion and professionalism.
• Accurately and compliantly enter customer information into database systems to verify eligibility.
• Completes all sales and job duties per company SOP.
• Provide exceptional customer service through elevated standards and product knowledge.
• Quickly and precisely handle cash and debit transactions while maintaining a balanced cash drawer.
• Work with a diverse group of personalities.
• Operate cash register, computer-based POS system, and cash drawer.
• Clean, stock, and organize retail store.
• Conduct nightly inventory counts of all retail store products.
• Work cohesively as part of a team to ensure sales, customer satisfaction, and compliance goals.

Required qualifications

• Minimum High School Diploma or G.E.D equivalent
• Must be over 21 years of age.
• Can legally work in the United States - all documentation required.
• Must have a valid State-Issued ID or U.S. Passport
• Must have reliable transportation.
• Must have no scheduling restrictions.
• Must have the ability to push, pull, or lift a minimum of 50 pounds.
• Must be capable of sitting, squatting, standing, kneeling, bending, or walking for extended periods.

Nice to have

• Previous customer services experience
• Marijuana knowledge

Benefits

• Paid time off (PTO) including 8 paid holidays per year*
• Medical, Dental, and Vision Insurance*
• 401k retirement savings plan*
• Company paid Short-Term & Long-Term disability*
• Company paid Life Insurance*
• Employee Assistance Program (EAP)*
• Employee referral program
• Commuter benefits*
• Product discounts
• Additional compensation incentives (tips, bonuses, etc.)

Before you apply

• Employment offers are contingent upon successful completion of all pre-employment background checks.

About the company

Story Cannabis is a vertically integrated company headquartered in Phoenix, operating across Arizona, Maryland, Ohio, and Louisiana. Founded in 2021 by industry veterans, the company aims to bring hope, happiness, and healing to the world through cannabis.