Shift Lead

The role

The Shift Lead leads daily operations and ensures a positive customer experience. This role involves guiding the retail team, overseeing transactions, and maintaining store standards.

What you will do

• Serves as a resource for questions or issues from staff and customers.
• Oversee onboarding for all new retail associates.
• Assists with tracking of daily and monthly inventory.
• Assist with restocking the sales floor with cannabis and non-cannabis products.
• Open and close the store as needed.
• Assist the Management team.
• Provide exceptional customer service in accordance with established standards.
• Develop and maintain rapport with our customers, vendors, service providers and staff.
• Recommend, select, and help locate the proper product for customers.
• Explain the effects of different types of cannabis to customers and patients.

Required qualifications

• Minimum High School Diploma or G.E.D equivalent
• 1+ years of supervisory or team lead experience in a retail, hospitality, or cannabis environment
• Proficiency with POS systems and basic computer applications
• Must be over 21 years of age
• Can legally work in the United States
• Excellent customer service and communication skills
• Must have a valid State-Issued ID or U.S. Passport
• Must have reliable transportation
• Must have no scheduling restrictions
• Ability to push, pull, or lift a minimum of 50 pounds
• Capable of sitting, squatting, standing, kneeling, bending, or walking for extended periods

Nice to have

• Marijuana knowledge strongly preferred

Benefits

• Paid time off (PTO) including 8 paid holidays per year
• Medical, Dental, and Vision Insurance
• 401k retirement savings plan
• Company paid Short-Term & Long-Term disability
• Company paid Life Insurance
• Employee Assistance Program (EAP)
• Employee referral program
• Commuter benefits
• Product discounts
• Additional compensation incentives (tips, bonuses, etc.)

Before you apply

• Employment offers are contingent upon successful completion of all pre-employment background checks

About the company

Story Cannabis is a vertically integrated company headquartered in Phoenix, operating across Arizona, Maryland, Ohio, and Louisiana. Founded in 2021 by industry veterans, the company aims to bring hope, happiness, and healing to the world through cannabis.