Retail Associate

The role

Retail Associates welcome customers and guide them through product selections. The role involves customer service, education, and operational tasks to ensure a seamless shopping experience.

What you will do

• Greet customers with compassion and professionalism.
• Enter customer information into database systems to verify eligibility.
• Complete all sales and job duties per company SOP.
• Provide customer service through product knowledge.
• Handle cash and debit transactions and maintain a balanced cash drawer.
• Work with a diverse group of employees and customers.
• Operate cash register, computer-based POS system, and cash drawer.
• Clean, stock, and organize retail store.
• Conduct nightly inventory counts of all retail store products.
• Work on special projects and assignments designated by management.

Required qualifications

• Minimum High School Diploma or G.E.D equivalent
• Must be over 21 years of age
• Can legally work in the United States - all documentation required
• Must have a valid State-Issued ID or U.S. Passport
• Must have reliable transportation
• Must have no scheduling restrictions
• Ability to push, pull, or lift a minimum of 50 pounds
• Capable of sitting, squatting, standing, kneeling, bending, or walking for extended periods

Nice to have

• Previous customer services experience
• Marijuana knowledge

Benefits

• Paid time off (PTO) including 8 paid holidays per year (full-time only)
• Medical, Dental, and Vision Insurance (full-time only)
• 401k retirement savings plan (full-time only)
• Company paid Short-Term & Long-Term disability (full-time only)
• Company paid Life Insurance (full-time only)
• Employee Assistance Program (EAP) (full-time only)
• Employee referral program
• Commuter benefits (full-time only)
• Product discounts
• Additional compensation incentives (tips, bonuses, etc.)

Before you apply

• Employment offers are contingent upon successful completion of all pre-employment background checks.

About the company

Story Cannabis is a vertically integrated company headquartered in Phoenix, operating across Arizona, Maryland, Ohio, and Louisiana. It was founded in 2021 by industry veterans.