Star Catcher
People Operations Manager
Jacksonville, Florida, United States. Posted a month ago
The role
The People Operations Manager will drive candidate and employee onboarding, design retention programs, and coordinate benefits administration. This role supports talent acquisition and scales everyday People Operations efforts for a growing team.
What you will do
- Own the end-to-end onboarding workflow for all new hires.
- Coordinate I-9 verification, background checks, system access requests, local orientation, and first-week schedules.
- Serve as the first point of contact for employee questions regarding health insurance, retirement plans, paid time off, and company perks.
- Assist with open enrollment, benefits carrier updates, and leave administration.
- Partner with hiring managers to define hiring needs and craft job descriptions.
- Manage ATS records to maintain data integrity and candidate speed.
- Conduct phone screenings and orchestrate on-site interview visits.
- Maintain accurate employee records in HRIS and ensure data privacy.
- Assist with compliance audits including state/federal labor law postings, ITAR personnel tracking, and record retention.
- Work with senior leadership to design and launch the organization's first formal review process and establish criteria for promotions and merit-based raises.
Required qualifications
- 4-6 years of progressive experience in HR support, talent operations, or people operations roles.
- Practical experience managing onboarding logistics, candidate scheduling, and benefits administrative support.
- Direct experience working with HRIS/ATS platforms (e.g., Rippling, BambooHR, Gusto, Greenhouse, Lever).
- Experience with modern office tools (Google Workspace, Slack, Microsoft Office).
- Exceptional organizational skills with ability to handle sensitive, confidential employee data.
- Strong written and verbal communication skills.
- Ability to prioritize tasks effectively and solve operational snags in a fast-paced environment.
Nice to have
- Prior experience working in an aerospace, defense, or hardware engineering startup environment.
- Basic familiarity with ITAR/EAR compliance considerations as they relate to personnel onboarding and citizenship verification.
- Experience scaling People Ops processes during a high-growth stage.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- 401(k) retirement plan
- Life insurance
- Paid parental leave
Before you apply
- All offers are contingent upon results of a thorough background check.
- Must provide proof of eligibility to work in the US.
- To conform to ITAR, you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from t
About the company
Star Catcher is building the world’s first orbital energy grid called the Star Catcher Network. The company is located in Jacksonville, Florida.