Community Outreach Liaison

The role

You will expand access to substance use disorder treatment by building community awareness and driving referrals. You will serve as an in-community resource by leading presentations and building relationships with referring parties.

What you will do

• Visit designated community partners to develop and grow relationships
• Establish and maintain relationships with Medicaid Managed Care Organizations
• Provide information to potential patients and help with enrollment
• Meet or exceed established enrollment targets
• Complete timely documentation of all outreach activities
• Meet with local clinic staff, supervisor and outreach colleagues
• Coordinate with referral partners to align resources and educational opportunities
• Create quarterly outreach and event plans

Required qualifications

• 3 years or more of community outreach in behavioral health, criminal justice or hospital space and/or healthcare business development or sales
• Public speaking skills
• Well-developed written communication skills
• Active driver's license
• Reliable transportation
• Proof of active automobile insurance
• Experience working with customer relationship management systems (Salesforce, HubSpot, etc.) or electronic medical record systems
• Lives in, or near, Greensboro and Winston-Salem
• Ability to travel frequently within the assigned territory, including driving for extended periods
• Ability to stand, walk, and move for prolonged periods
• Ability to lift and carry materials up to 25 lbs
• Ability to work in various environments, including healthcare facilities, community centers, and outdoor event spaces

Nice to have

• Passionate about Steadfast Health's mission to provide low-barrier, non-punitive, harm-reductionist SUD care

Benefits

• Medical, dental & vision insurance
• 100% employer-paid short- and long-term disability and life insurance
• 401(k) with up to 5% company match
• 29 days off a year to start (PTO, floating holidays, paid volunteer days)
• 4 Re-Fuel Days annually for mental health, rest, or professional development
• Annual stipend for continuing education and professional development
• Ongoing paid training
• Free, confidential EAP access to therapy, legal, financial, and wellness resources

About the company

Steadfast Health is on a mission to deliver hope, healing, and long-term health to those experiencing substance use disorder. The company is funded by Google Ventures (GV) and launched out of Triple Aim Partners.