Clinic Director - Substance Use Disorder

The role

You will oversee the daily operations and performance of an outpatient clinic specializing in substance use disorder treatment. You will lead a cross-functional team and serve as the on-site operational leader to ensure compassionate, patient-centered care and regulatory compliance.

What you will do

• Oversee day-to-day clinic operations and collaborate with leaders to ensure high-quality care and compliance
• Own progress toward key metrics including retention, no-show rates, access times, and productivity
• Mentor and develop staff to cultivate a supportive and high-performing team environment
• Ensure strong hiring, onboarding, and talent development processes
• Conduct regular 1:1s and team meetings to align goals and ensure accountability
• Provide clinicians with resources and training for evidence-based care
• Ensure patient care is holistic and in line with best practices for substance use treatment
• Foster integrated partnership with clinical leadership
• Manage crises with empathy and professionalism
• Foster partnerships with local organizations and healthcare providers

Required qualifications

• Proven leadership experience in operational management
• Track record of setting, monitoring, and achieving operational goals
• Proficiency in using data dashboards, EHR reporting tools, and Excel
• Skilled in leading data-driven performance improvement initiatives
• Solid understanding of patient care processes, healthcare best practices, and regulatory requirements for SUD treatment
• Experience with OBOT workflows and regulatory standards
• Strong interpersonal and team-building skills
• Ability to manage crises with empathy, professionalism, and poise
• Natural relationship-builder with deep community ties
• Passionate advocate for Steadfast Health’s mission
• Prolonged periods of sitting at a desk and working on a computer
• Ability to remain on your feet for extended periods, including walking and standing

Nice to have

• Clinical background
• Addiction licensure

Benefits

• Medical, dental, and vision insurance
• Flexible time off with generous PTO, floating paid holidays, and paid volunteer days
• 4 additional paid days off per year for mental health, rest, or continuing education (CEU) activities
• Annual CEU support & ongoing paid training
• Free, confidential access to therapist sessions, legal guidance, financial resources, and health coaching through EAP
• 401K Match up to 5%
• 100% employer-paid short-term and long-term disability
• Employer-sponsored life insurance
• SoFi student loan interest rate discount
• Rightway Health Concierge
• 1 year free pet Telehealth through Pawp
• Perkspot Discount Marketplace

About the company

Steadfast Health is on a mission to deliver hope, healing, and long-term health to those experiencing substance use disorder through addiction treatment. They aim to raise the standard of compassionate care by partnering with patients as respected equals.