Clinic Director – Outpatient SUD Treatment

The role

This person will oversee day-to-day operations, P&L, and team leadership for a new outpatient SUD treatment center. They will manage staffing, clinical workflows, and community partnerships to ensure high-quality, harm-reduction-aligned care.

What you will do

• Oversee day-to-day operations of the clinic
• Own the clinic's P&L, managing budgets, revenue, and expenses
• Own key metrics such as retention, no-show rates, access times, and productivity
• Lead, mentor, and develop staff
• Ensure strong hiring, onboarding, and talent development processes
• Conduct regular 1:1s and team meetings
• Champion a patient-first approach and provide resources for evidence-based care
• Ensure patient care is holistic, compassionate, and non-punitive
• Partner with the Business Development team to build community networks
• Serve as an operational liaison to hospital partners

Required qualifications

• Proven leadership experience managing outpatient clinic operations within a substance use disorder or behavioral health treatment setting
• Direct experience operating within a harm-reduction, non-punitive care model
• Track record of setting, monitoring, and achieving operational goals
• Proficiency using data dashboards, behavioral-health EHR reporting tools, and Excel
• Skilled in leading data-driven performance improvement initiatives
• Solid understanding of patient care processes, regulatory requirements, and accreditation standards specific to SUD/behavioral health treatment settings
• Strong interpersonal and team-building skills
• Ability to manage crises with empathy, professionalism, and poise
• Natural relationship-builder with deep community ties
• Passionate advocate for low-barrier, non-punitive, harm-reduction substance use disorder care
• Prolonged periods of sitting at a desk and working on a computer
• Ability to navigate outpatient clinic spaces

Benefits

• Medical, dental, and vision insurance
• Flexible time off with generous PTO, floating paid holidays, and paid volunteer days
• 4 additional paid days off per year for mental health, rest, or continuing education (CEU) activities
• Annual CEU support & ongoing paid training
• Free, confidential access to therapist sessions, legal guidance, financial resources, and health coaching through EAP
• 401K Match up to 5%
• 100% employer-paid short-term and long-term disability
• Employer-sponsored life insurance
• SoFi student loan interest rate discount
• Rightway Health Concierge
• 1 year free pet Telehealth through Pawp
• Perkspot Discount Marketplace

About the company

Steadfast Health is a team striving to raise the standard of compassionate care for patients experiencing substance use disorder. The company is funded by Google Ventures (GV) and launched out of Triple Aim Partners.