Manager, Enterprise Continuous Improvement

The role

You will lead structured problem-solving efforts across the company using methodologies like Kaizen and A3 thinking. You will coach, facilitate, and enable change to build internal capabilities and embed a culture of continuous improvement.

What you will do

• Lead structured, cross-functional problem-solving initiatives.
• Facilitate Kaizen events and A3 problem-solving workshops.
• Partner with executive stakeholders to identify improvement opportunities.
• Guide teams in setting data-driven targets and KPIs.
• Measure, track, and communicate program outcomes.
• Design and launch programs to educate and certify continuous improvement champions.
• Develop or adapt curriculum, toolkits, and templates.
• Act as a culture builder and internal coach.
• Track progress and outcomes of improvement efforts.

Required qualifications

• 5+ years of experience in continuous improvement, operational excellence, or a related discipline within a Saas or tech environment
• Proven track record facilitating structured problem solving and cross-functional improvement efforts
• Certification in Lean, Six Sigma, or equivalent structured problem-solving methodology (e.g., Lean Black Belt, Six Sigma Green/Black Belt)
• Experience developing and delivering training programs or enablement tools
• Strong facilitation, coaching, and change management skills
• Ability to influence without authority and navigate across teams and levels
• Comfort working independently in a fast-paced, high-trust environment
• Fluency in Microsoft Office Suite (Word, Excel, Powerpoint)

Nice to have

• Experience standing up new CI or Operational Excellence functions
• Familiarity with digital collaboration and process documentation tools (e.g., Miro, Lucidchart, Confluence, etc.)

Benefits

• Retirement benefits
• Health and welfare benefits
• Paid time off
• Parental leave
• Life and accident insurance
• Voluntary and well-being benefits

About the company

Strata's culture is driven by people solving problems together. They embrace learning, collaboration, and continuous career growth.