Colleague Technical Consultant

The role

This person will support, enhance, migrate, and integrate Ellucian Colleague ERP systems for clients. They will collaborate with clients to configure solutions and provide technical support.

What you will do

• Implement and configure Colleague software suite and connected applications.
• Engage with clients to understand requirements and provide recommendations.
• Provide ongoing technical support and troubleshooting for the Ellucian Colleague system.
• Manage multiple project timelines and deliverables.
• Offer innovative solutions to clients technical requests on their Colleague software suite.

Required qualifications

• Strong understanding of Colleague functional and technical aspects.
• Ability to work with or learn Envision and UniBasic for Colleague programming.
• Ability to work with or learn JavaScript, React, PostgreSQL, etc. for Ellucian Experience, Data Connect, Insights and others.
• Understanding of APIs, JSON, XML and other next generation technologies and data mappings.
• Experience with Colleague system administration, setup, and proactive monitoring.
• Proficient in managing system backups, updates, and new release installations.
• Experience with Colleague release installations, updates, and troubleshooting.
• Proficiency in Colleague Self-Service, Envision, Workflow, ELF programming, and Colleague Studio.
• Strong communication skills with a customer-service approach.
• Ability to diagnose and resolve complex technical and functional Colleague issues.

Nice to have

• Hands-on experience with data migration/conversion processes geared towards SaaS migrations.
• Advanced skills in SQL for data queries, manipulation, and reporting.
• Proficiency in configuring and troubleshooting API integrations (REST, SOAP).
• Experience with cloud technologies (e.g., Azure, AWS) and SaaS deployments.
• Experience with SSO implementation (SAML, OAuth).
• Ellucian Experience custom card development and UI enhancements.
• Data Connect creation and management of integration pipelines.
• Intelligent Processes automated workflows.
• Insights leveraging data insights for decision-making.
• Intelligent Learning Platform (ILP) integration with learning management systems.

Benefits

• Health, Vision, Dental & Life Insurance
• Short & Long Term Disability
• Paid Parental Leave
• 3 Weeks Vacation, Sick Leave & Paid Holidays
• 401(K) with a 5% Employer Contribution
• Pet Insurance
• Opportunities for professional development
• Flexible and supportive work-life balance culture
• Exposure to innovative projects within the higher education sector

About the company

Strata Information Group (SIG) is a leader in higher-education technology consulting, supporting colleges and universities with ERP/SIS modernization, digital transformation, CRM, cybersecurity, and strategic advisory services.