Slate CRM Consultant

The role

This person will provide Slate CRM implementation services, training, and technical support to higher education clients. They will analyze business practices and recommend technology tools to improve admissions, retention, and advancement processes.

What you will do

• Provide Slate CRM implementation services, training, functional consulting, troubleshooting, and technical support
• Analyze current business practices and make recommendations to leverage technology tools
• Improve business processes for admissions, retention and advancement
• Adapt to varying challenges and varying levels of user knowledge

Required qualifications

• 5 or more years working within the Higher Education Industry
• 5 or more years of experience working with Slate CRM, demonstrating advanced user proficiency
• Ability to administer security roles, build workflows, write rules, build reports and dashboards using CRM tools
• Extensive experience utilizing Slate Datasets and Entities for reporting, data management, process automation, and system optimization
• Proficient with developing, deploying, customizing and integrating CRM software
• Experience developing HTML content
• Ability to analyze business processes, procedures, and functions and make recommendations for improvement
• Experience with data collection, designing workflows, and audit requirements to determine suitability of the CRM software
• Experience with building and managing integrations with various third-party admissions applications (Common App, Royall/EAB, Liaison/UNICAS)
• Experience Designing and managing integrations with Enterprise Resource Planning/Student Information Systems
• Experience in a consulting capacity, focusing on enhancing business process and creating efficiency
• Ability to troubleshoot technical and functional issues within Slate

Nice to have

• Experience managing project based work
• Experience with Ellucian CRM Advance or Recruit, Microsoft Dynamics, Element 451, Salesforce or other CRM's is a bonus
• Graduate Admissions/Enrollment experience

Benefits

• Health, Vision, Dental & Life Insurance
• Short & Long Term Disability
• Paid Parental Leave
• 3 Weeks Vacation, Sick Leave & Paid Holidays
• 401(K) with a 5% Employer Contribution
• Pet Insurance

Before you apply

• We are accepting applications for future job opportunities

About the company

Strata Information Group (SIG) is a leader in higher-education technology consulting, supporting colleges and universities with ERP/SIS modernization, digital transformation, CRM, cybersecurity, and strategic advisory services.