Program Manager, PMO – ERP SaaS Transformation

The role

The Program Manager provides strategic leadership and oversight for large-scale Ellucian ERP transformation programs in higher education. This role manages multiple interconnected workstreams and project managers to ensure alignment between client objectives and technology solutions.

What you will do

• Lead complex Ellucian ERP transformation programs from initiation through stabilization.
• Develop and maintain comprehensive program governance frameworks.
• Coordinate multiple concurrent project workstreams, dependencies, risks, and resources.
• Partner with institutional executives to establish program objectives and success metrics.
• Provide oversight of implementation teams to ensure consistent delivery methodologies.
• Establish and enforce program and project management standards, tools, and reporting.
• Monitor and manage multi-million-dollar program budgets and resource allocation.
• Identify, assess, and proactively manage program-level risks, issues, and dependencies.
• Develop and execute program communication strategies for executive leadership.
• Serve as the primary point of contact for client executive sponsors.

Required qualifications

• Bachelor's degree or equivalent professional experience.
• Ten or more years of experience leading large-scale ERP, SaaS, or enterprise software implementation programs within Higher Education.
• Demonstrated experience managing complex, multi-year transformation initiatives involving multiple projects and stakeholder groups.
• Proven success managing program governance, executive communications, and strategic stakeholder relationships.
• Strong understanding of on-premise to SaaS/cloud migration methodologies, organizational change management, and business process transformation.
• Experience managing multi-million-dollar program budgets, forecasts, resource planning, and financial reporting.
• Ability to engage and influence executive leadership.
• Exceptional written, verbal, presentation, and facilitation skills.
• Strong analytical, organizational, critical thinking, and problem-solving abilities.
• Demonstrated ability to lead cross-functional teams in complex and rapidly changing environments.
• Experience operating in matrix-managed environments.
• Experience coaching and developing Project Managers.

Nice to have

• Direct experience with Higher Education ERP platforms such as Ellucian, Workday, Oracle, or other Higher Education ERP platforms
• Previous higher education consulting experience.
• Experience delivering programs using the Ellucian Implementation Methodology
• PMP, PgMP, or other related certifications
• Ellucian-specific certifications or training
• Experience leading cloud migration or enterprise modernization initiatives
• Familiarity with Ellucian's Navigate to SaaS (N2S) methodology
• Experience overseeing multiple ERP implementations simultaneously.
• Experience operating within a formal PMO, establishing or maturing program/project management standards, governance, and methodology.
• Master's degree in Business, Information Technology, Higher Education Administration, or related field.

Benefits

• Flexible hours
• Remote work
• Medical, vision and dental
• Flexible Spending or Health Savings Account
• PTO, Sick and holiday pay
• Company Paid Life insurance
• Retirement 401(k), 5% Company Contribution
• Professional Development opportunities
• Connectivity stipend

About the company

Strata Information Group (SIG) is a leader in higher-education technology consulting, supporting colleges and universities with ERP/SIS modernization, digital transformation, CRM, cybersecurity, and strategic advisory services.