Care Manager

The role

The Care Manager brings together people, resources, and opportunities surrounding each young person to create a connected support team. This nonclinical role focuses on collaborative planning, care coordination, and follow-through by aligning caregivers, schools, providers, and community organizations.

What you will do

• Build trusted partnerships with young people, coaches, navigators, caregivers, schools, providers, employers, and community partners.
• Lead and refine shared developmental plans aligned with the Found Village Developmental Framework.
• Establish proactive communication rhythms and facilitate conversations for shared accountability.
• Coordinate services, opportunities, resources, and transitions into one connected developmental journey.
• Synthesize information from documentation, outcomes, data, and feedback to identify patterns and barriers.
• Drive stakeholder follow-through to advance youth development.

Required qualifications

• Three or more years of demonstrated experience in collaborative planning, stakeholder coordination, facilitation, and complex service systems.
• Ability to coordinate stakeholders and build partnerships without formal authority.
• A systems minded approach to aligning relationships, services, and resources.
• Analytical skills to synthesize information, identify patterns and barriers, assess progress, and guide coordinated action.
• Strong communication and facilitation skills, including navigating difficult conversations.
• Commitment to youth-centered planning and decision-making.
• Ability to balance empathy and accountability with calm, clarity, and follow-through.
• Strong organization, responsiveness, documentation, and continuous improvement.
• Initiative to anticipate needs, reduce service gaps, and support smooth transitions.
• Belief that coordination is care.
• Sound judgment and decision-making amid ambiguity.
• Experience in care planning and relationship-building, and the ability to direct coordinated action.

Nice to have

• Master’s degree in social work, counseling, or a related field

Benefits

• Competitive pay
• 401(k) match
• Medical, dental, vision, disability, life, and other health-related benefit options
• Generous PTO, sick leave, holidays, and built-in self-care days
• Professional development funds
• Discounted YMCA membership

About the company

Found Village partners with families, schools, and community systems to surround teens with trusted, lasting relationships. The organization believes every young person has strengths, potential, and a future worth investing in.