Monetization and Contract Success (MACS) Specialist

The role

You will guide complex commercial agreements through pre-signature review to ensure contractual terms are operationally feasible and accurately implemented in systems. You will partner with cross-functional teams to resolve issues, improve workflows, and develop scalable solutions.

What you will do

• Serve as a subject-matter expert on supportability elements of sales contract reviews
• Review and interpret commercial and legal terms to identify operational requirements and risks
• Partner with cross-functional teams to align commercial objectives with operational capabilities
• Advise on commercial terms balancing user needs, objectives, feasibility, and risk
• Own the feedback loop with Pricing Activation for onboarding custom contracts and pricing terms
• Manage contract and deal workflows in relevant systems and maintain documentation
• Support the end-to-end contract lifecycle including inquiries, escalations, and troubleshooting
• Build scalable, auditable processes and controls
• Analyze operational data to identify root causes and recommend improvements
• Partner with Engineering to translate operational needs into tooling and automation

Required qualifications

• 5+ years of relevant experience in commercial contracting, deal management, legal operations, monetization operations, pricing activation, billing operations, or a related field
• Ability to interpret commercial and legal language and translate terms into operational and system requirements
• Experience reviewing commercial agreements and partnering with Legal or risk and control functions
• Strong analytical and problem-solving skills
• Ability to manage a high volume of work with attention to detail and organization
• Excellent written and verbal communication skills
• Success partnering across functions to balance objectives, constraints, and risk
• Solution-oriented mindset with a track record of improving processes in ambiguous environments
• Ability to work independently and exercise sound judgment

Nice to have

• Experience in payments, fintech, SaaS, or another technology-driven industry
• Experience with custom pricing, contract activation, billing implementation, or post-signature contract operations
• Experience designing or improving contract lifecycle management, deal management, or pricing activation workflows and systems
• Familiarity with audit requirements, operational controls, and performance metrics in a financial or regulated environment
• A builder’s mindset and a passion for solving problems through infrastructure and automation

About the company

Stripe is a financial infrastructure platform for businesses. Its mission is to increase the GDP of the internet.