Head of Strategic Accounts, Solutions Architecture

The role

The Head of Strategic Accounts, Solutions Architecture will lead a team of senior architects who serve Stripe's most complex users. This leader will set the team vision, develop technical talent, and partner with Product and Engineering to turn customer insights into product innovation.

What you will do

• Set the vision, strategy, and operating model for Strategic Accounts Solutions Architecture.
• Recruit, lead, coach, and retain a team of senior Solutions Architects.
• Partner with account leaders to execute technical account strategies.
• Lead complex and high-impact engagements including architecture workshops and executive briefings.
• Serve as a trusted technical advisor to senior executives and product leaders.
• Build a partnership with Product and Engineering teams to influence product priorities.
• Create mechanisms for architects to share technical insights and reusable patterns.
• Establish a culture of technical excellence, curiosity, and continuous learning.
• Champion AI-enabled ways of working across the team.
• Develop talent through coaching and feedback.

Required qualifications

• 6+ years of experience leading technical pre-sales, solutions architecture, sales engineering, or comparable customer-facing architecture teams aligned to strategic, key, or major accounts.
• A track record of hiring, developing, and leading senior technical talent in a complex, high-growth environment.
• Deep technical fluency and the ability to remain hands-on with architectures, APIs, data flows, integration patterns, security and reliability considerations, and emerging technologies.
• Experience partnering directly with senior customer executives, product leaders, and engineering leaders on complex, business-critical initiatives.
• Demonstrated success connecting technical strategy to account growth, customer outcomes, and long-term partnerships.
• Strong experience partnering with Product and Engineering teams to influence roadmaps and shape requirements.
• An AI-enabled approach to leadership and problem-solving, with practical experience using AI tools.
• Exceptional curiosity and learning agility.
• Strong executive presence and communication skills.
• Sound judgment and the ability to lead through ambiguity and make high-quality decisions.
• A collaborative leadership style to align stakeholders across cross-functional teams.
• Willingness to travel as needed to engage with strategic customers and internal teams.

Nice to have

• Experience with payments, financial infrastructure, fintech space

About the company

Stripe is a financial infrastructure platform for businesses. Its mission is to increase the GDP of the internet.