Account Executive - SMB (Grower)

The role

You will manage the growth and retention of Stripe's SMB customers. You will execute scaled sales strategies to close upsells and renewals and drive end-to-end campaigns to increase product adoption.

What you will do

• Own contract renewals and lead negotiations to increase and retain existing customer revenue and Stripe market share
• Develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale
• Solve complex client needs and work across product, sales, risk, and operations teams to improve our product
• Own the full sales cycle from lead to close for small/medium businesses
• Generate your own leads through cold calling, blitzing, research, networking, and driving your territory
• Make every potential Stripe user happy with every interaction
• Identify and understand users' pain points to propose Stripe solutions
• Coordinate with other Stripe teams to set up internal teams for users' success

Required qualifications

• 2+ years of experience in a client-facing/sales role
• Ability to understand complex technical ecosystems and build great relationships with technical users
• Ability to drive and close upsell opportunities for additional Stripe products in long-term, consultative engagements
• Analytical ability to manage complex pricing and cost considerations
• Experience managing projects with input from cross-functional teams
• A knack for working well with a wide range of stakeholders, both internally and externally
• Ability and motivation to operate in a highly ambiguous and fast-paced environment
• Superior verbal and written communication skills

Nice to have

• Prior experience in a sales and/or customer-facing role at a high growth technology company
• Experience with Excel and SQL, or a willingness to learn

About the company

Stripe is a financial infrastructure platform for businesses. Its mission is to increase the GDP of the internet.