Head of Direct Sales Excellence

The role

You will align priorities, performance, and ways of working across Telesales and Key Accounts teams in multiple European markets. You will lead a small team of sales excellence specialists and coordinate initiatives across partner teams.

What you will do

• Build one clear view of how Telesales and Key Accounts are performing
• Run the channel's quarterly goal setting and keep initiatives on track
• Lead change across the channel including readiness and communication
• Turn feedback from sales teams into a prioritised list of fixes and improvements
• Coordinate initiatives across Pricing, Commercial Planning, Analytics and other partner teams
• Lead and develop a small team of sales excellence specialists
• Take on the most complex initiatives personally

Required qualifications

• Significant experience leading sales operations, commercial operations, revenue operations or a similar function at a senior level
• Experience including people leadership
• Proven track record of partnering with senior Sales leaders to shape channel strategy
• Strong skills in commercial performance analysis
• Ability to read funnel, revenue and productivity data and translate it into practical recommendations
• Confidence influencing senior stakeholders across Sales, Product, Marketing and Finance without relying on direct authority
• Comfort working through ambiguity while leading complex, cross functional programmes from strategy through to execution

Nice to have

• fluency in French, German, Spanish or Italian

Benefits

• Virtual Stock Option programme
• 28 days of paid leave, plus bank holidays and special leaves
• Dedicated annual L&D budget
• Private health insurance, including optical and dental
• Salary-sacrifice commuter benefits via Gogeta
• Retirement scheme (SumUp matches 7% when you contribute 5%)
• Life insurance from MetLife for 2× your salary
• 1-month sabbatical after 3 years of service
• Referral Bonus

About the company

SumUp is on a mission to empower small businesses across the globe by providing simple and affordable tools. The company has over 4,000 employees from over 90 nationalities.