Senior Director, Commercial Excellence

The role

The Senior Director, Commercial Excellence leads the headquarters side of Commercial Operations. This person builds and governs the systems, processes, data, and technology used by Marketing, Market Access, Market Research, Finance, and Compliance.

What you will do

• Set the strategy, operating model, and annual plan for the function
• Own the backbone of Commercial Operations including people, process, data, technology, training, reporting, and analytics
• Serve as the primary operational counterpart to Marketing, Market Access, and Market Research
• Serve as the functional partner for Oncology Nurse Educators, Regional Marketing Directors, and Field Reimbursement Managers
• Lead Marketing Operations including promotional review workflow, material fulfillment, meetings, events, speaker programs, agency management, and budget
• Oversee commercial data and technology including data strategy, customer master data, data warehouse, and CRM
• Oversee commercial training including training strategy, launch training plan, learning management system, and onboarding
• Lead incentive compensation design, territory design, CRM business requirements, targeting and segmentation, and roster management
• Set field reporting standards
• Support Finance and Compliance on process governance, audit readiness, and Sunshine Act reporting

Required qualifications

• Bachelor's degree
• Minimum of 12+ years of commercial or sales operations experience in the pharmaceutical or biotechnology industry
• Field experience at a senior level
• Product launch experience
• Deep understanding of market dynamics, data sources, field roles, and buying pathways
• Detailed understanding of sales processes, sales data tracking, sales force automation, incentive compensation operations, and sales force alignments
• Expertise in CRM platforms, incentive compensation modeling, and commercial analytics
• Ability to develop and coach direct reports
• Excellent verbal, written, and stakeholder management skills
• Strong leadership, cross-functional collaboration, and project management skills
• Able to excel in fast-paced, high-growth biotechnology environments

Nice to have

• MBA or advanced degree
• Oncology experience
• Experience with buy-and-bill products and the data limitations that come with them
• Oncology knowledge

Benefits

• stock
• benefits

About the company

Summit Therapeutics Inc. is a biopharmaceutical oncology company with a mission focused on improving quality of life, increasing potential duration of life, and resolving serious unmet medical needs.