System Administrator

The role

The System Administrator will maintain the Business Applications subdivision of the SUMMIT Paris Information System, specifically the ticketing application stack. This role involves managing admissions inventory, conducting system training, and ensuring compliance with ITIL processes.

What you will do

• Ensure configuration aligns with business needs and Group IT policies
• Maintain the Business Applications subdivision and ticketing application stack
• Oversee management of admissions inventory including tickets and time slots
• Participate in multiple concurrent projects
• Develop and enforce Standard Operating Procedures
• Coordinate and conduct system training sessions for team members
• Perform software version upgrades
• Ensure compliance with ITIL processes for incident, problem, and change management
• Provide documentation and tracking of system issues
• Develop and execute test scripts and scenarios for ticketing and admissions systems

Required qualifications

• Bachelor’s degree (BA/BS) in Information Technology, Computer Science, or related field; or equivalent experience
• 3+ years experience in Microsoft SQL Server, SSRS, T-SQL, Windows server/desktop operating systems, basic network, and cybersecurity concepts
• Awareness of PCI compliance best practices
• Strong verbal and written communication skills
• Fluent in English and French
• Basic technology troubleshooting
• Knowledgeable in T-SQL language including stored procedures and views
• SQL Server Reporting Services
• Microsoft Server and productivity tools
• Hands on experience with point-of-sale systems
• Understanding and management skills in admissions operations
• Flexibility to support the attraction during nights, weekends, and holidays

Nice to have

• Prior experience with Microsoft Dynamics ecosystem
• Galaxy Ticketing System experience

About the company

SUMMIT Entertainment Venture is creating a new generation of immersive destinations around the world. SUMMIT Paris is a new venue where art, architecture, technology, hospitality, and entertainment come together.