Technical Account Manager

About the job

Technical Account Engineer - I Sumo Logic helps companies keep applications reliable and secure. Our Technical Account Engineers are the people who make sure customers actually get value out of the platform, and they are the first point of contact for a portfolio of named post-sales accounts. About the Role Around 70% of the role is technical, hands-on-keyboard work: guiding customers through complex use cases, untangling deployment problems and showing practitioners how to get more out of the platform. The other 30% is building the kind of trust that makes you the first person customers call, whether that’s an engineer stuck on a query or a security lead thinking about renewal. Our…