Retail Sales Associate - Part Time

The role

Wellness Advisors advise customers in selecting cannabis products. You will manage the customer lifecycle from check-in to checkout while adhering to state compliance regulations.

What you will do

• Greet customers
• Verify proper documentation and ID for customers
• Conduct customer consultations and handle standard questions
• Escalate employee or customer issues to management
• Build customer relationships through listening and asking questions
• Assist customers in product selection through education
• Apply effective selling and cross-selling techniques
• Verify accuracy of orders, perform bag and receipt checks
• Label and package customer orders
• Ensure product stock is organized and meets compliance regulations

Required qualifications

• High School Diploma or equivalent
• Minimum 1 year experience in customer service
• Excellent customer service skills
• Ability to learn and apply technical and product-related information
• Willingness to learn and understand cannabinoids and how they interact with the human body
• Regularly required to type, sit, stand, bend, reach, push, pull, lift, carry and move about the dispensary

Nice to have

• retail or hospitality experience preferred

Benefits

• major medical, dental and vision insurance
• 401(K)-match program
• FSA/HSA programs
• LTD/STD options
• life insurance and AD&D
• paid holidays
• paid time off
• annual discretionary bonuses
• stock options
• employee discount program

Before you apply

• Must be 21 years of age or older to apply
• Must comply with all legal or company regulations for working in the industry
• Applicants must be legally authorized to work in the United States on a permanent basis without the need for current or future sponsorship

About the company

Cresco Labs is a vertically integrated, multistate operator in the cannabis industry. Their Sunnyside dispensaries provide a welcoming, positive, judgement-free place to shop.