Retail Sales Associate - Part Time

The role

Wellness Advisors advise customers in selecting cannabis products. You will manage the customer lifecycle from check-in to checkout while adhering to state compliance regulations.

What you will do

• Greet customers and ensure a best-in-class experience.
• Verify proper documentation and ID for customers.
• Conduct customer consultations and handle questions or complaints.
• Build customer relationships by listening to needs.
• Assist customers in product selection through education.
• Apply selling and cross-selling techniques.
• Verify accuracy of orders and perform bag and receipt checks.
• Label and package customer orders.
• Ensure product stock is organized and meets compliance.
• Perform cash handling in the Point of Sale system.

Required qualifications

• High School Diploma or equivalent.
• Minimum 1 year experience in customer service.
• Excellent customer service skills.
• Ability to learn and apply technical and product-related information.
• Willingness to learn and understand cannabinoids and their interaction with the human body.
• Ability to type, sit, stand, bend, reach, push, pull, lift, carry and move about the dispensary.

Nice to have

• retail or hospitality experience

Benefits

• major medical, dental and vision insurance
• 401(K)-match program
• FSA/HSA programs
• LTD/STD options
• life insurance and AD&D
• paid holidays
• paid time off
• annual discretionary bonuses
• stock options
• employee discount program

Before you apply

• Must be 21 years of age or older to apply
• Must comply with all legal or company regulations for working in the industry
• Must be legally authorized to work in the United States on a permanent basis without the need for current or future sponsorship

About the company

Cresco Labs is a vertically integrated, multistate operator in the cannabis industry. Their Sunnyside dispensaries provide a place to shop for anyone on their cannabis journey.