Retail Store Manager

The role

The Retail Store Manager provides day-to-day team leadership and delivers a profitable business. You will ensure the dispensary achieves goals across customer acquisition, merchandising, operations, and talent development.

What you will do

• Build and sustain a high-performing team through selection, onboarding, and coaching
• Conduct monthly 1:1 conversations with assistant managers and quarterly 1:1s with employees
• Analyze headcount requirements and labor schedules
• Motivate team to exceed revenue targets and KPIs
• Partner with Human Resources to resolve employee relations issues
• Ensure a clean and safe environment for employees and customers
• Provide updates and solutions to corporate retail leadership
• Drive profitable sales through forecasting and customer service
• Oversee inventory activities and deliveries
• Maintain accurate records of cash reconciliations, sales, deliveries and returns

Required qualifications

• Bachelor’s degree in business or comparable experience
• 5-7 years of retail management experience required
• Experience managing teams of 10 or more with layers of leadership
• Ability to learn, apply and teach technical, product-related information
• Experience working closely with HR teams and processes
• Proficient in MS Office
• Highly Proficient in MS Excel with experience in data entry and data management
• Strong business acumen
• Available to work all hours of operation inclusive of nights, weekends and holidays
• Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance)

Nice to have

• Cannabis knowledge or dispensary leadership experience
• Experience in a high-volume location with a focus on team development

Benefits

• Major medical, dental and vision insurance
• 401(K)-match program
• FSA/HSA programs
• LTD/STD options
• Life insurance and AD&D
• Paid holidays
• Paid time off
• Annual discretionary bonuses
• Stock options
• Employee discount program

Before you apply

• Must be 21 years of age or older to apply
• Must comply with all legal or company regulations for working in the industry
• The company does not offer employment-based visa sponsorship
• Applicants must be legally authorized to work in the United States on a permanent basis without the need for current or future sponsorship

About the company

Cresco Labs is a vertically integrated, multistate operator in the cannabis industry. Its owned and operated Sunnyside dispensaries provide a place to shop for anyone on their cannabis journey.