Retail Sales Associate - Part Time

The role

You will advise customers in choosing cannabis products that fit their needs and represent the company's mission. You will handle the customer experience from check-in to checkout, following state compliance rules.

What you will do

• Greet customers and build relationships by listening to their needs
• Help customers select cannabis products and explain their effects
• Apply selling and cross-selling techniques to build baskets
• Verify customer documentation and ID
• Check accuracy of orders, then label and package them
• Handle cash accurately in the Point of Sale system
• Keep accurate records of sales, customers, deliveries and returns
• Perform routine inventory counts and keep stock compliant
• Help organize merchandise and product displays
• Escalate employee or customer issues to management

Required qualifications

• High School Diploma or equivalent
• Minimum 1 year of customer service experience
• Flexibility to work opening, closing, weekends and holidays
• Excellent customer service skills
• Ability to learn and apply technical product information in a consultative way
• Able to lift, carry and balance up to 50 pounds (100 pounds with assistance)
• Must be 21 years of age or older
• Must comply with all legal and company regulations for working in the industry

Nice to have

• Retail or hospitality experience

Benefits

• Major medical, dental and vision insurance
• 401(K) with company match
• FSA and HSA programs
• LTD and STD options
• Life insurance and AD&D
• Paid holidays and paid time off
• Annual discretionary bonuses
• Stock options
• Employee discount program

Before you apply

• Must be 21 or older to apply
• No employment-based visa sponsorship offered now or in the future; must be legally authorized to work in the United States permanently
• Applicants should be aware of fraudulent job offers; the company does not ask for payment or banking information as a condition of employment

About the company

Cresco Labs is a public, vertically integrated, multistate cannabis operator with dozens of Sunnyside dispensaries nationwide. The company focuses on regulatory compliance, product quality and a welcoming customer experience.