Retail Assistant Store Manager

The role

The Assistant Store Manager helps run the day-to-day operations of a Sunnyside dispensary in line with state law and company standards. The role supervises dispensary staff, including hiring, training, coaching and enforcing standard procedures, and also covers inventory, customer loyalty, compliance and a safe, clean workplace.

What you will do

• Coach, develop and inspire employees with regular feedback and career development planning
• Help with hiring, staffing and employee relations issues
• Create and communicate the weekly labor schedule, following company guidelines and labor laws
• Train and onboard team members, including selling and cross-selling coaching
• Perform store opening and closing procedures on busiest shifts
• Manage and delegate daily operations and escalations
• Resolve cash, POS and product discrepancies and keep accurate records
• Create accurate recaps and reports for management
• Communicate regulatory changes to staff
• Support state inspections and audits and community outreach

Required qualifications

• High School Diploma or equivalent
• 2-3 years of retail management or comparable experience with teams of 5+ employees
• Excellent and demonstrated training experience
• Excellent customer service and conflict management skills
• Ability to learn, apply and teach technical, product-related information
• Proficient in MS Office, highly proficient in MS Excel
• Strong communication, interpersonal and persuasive skills
• High level of integrity, personal motivation and sense of urgency
• Able to lift, carry and balance up to 50 pounds (100 pounds with assistance)

Nice to have

• Cannabis industry experience

Benefits

• Major medical, dental and vision insurance
• 401(k) with company match
• FSA/HSA programs
• LTD/STD options
• Life insurance and AD&D
• Paid holidays and paid time off
• Annual discretionary bonuses
• Stock options
• Employee discount program

Before you apply

• Must be 21 years of age or older to apply
• Must be legally authorized to work in the United States on a permanent basis; no employment-based visa sponsorship is offered
• Must comply with all legal and company regulations for working in the cannabis industry

About the company

Cresco Labs is a public, vertically integrated, multistate cannabis operator that runs Sunnyside dispensaries across the country. The company focuses on regulatory compliance, product quality and customer satisfaction.