Retail Sales Associate - Part Time

The role

You will advise customers in choosing the right cannabis products for their needs, and represent the company's mission. You will handle the customer visit from check-in and consultation through order fulfillment and checkout, while following state and company compliance rules.

What you will do

• Greet customers and give a best-in-class experience
• Ask questions and listen to customer needs to build relationships
• Help customers select products by explaining different cannabis products and their effects
• Apply selling and cross-selling techniques to build baskets
• Verify customer documentation and ID
• Check orders for accuracy, then label and package them
• Handle cash accurately in the Point of Sale system following SOPs
• Keep accurate records of sales, customer records, deliveries and returns per state and company rules
• Perform routine inventory counts and keep stock compliant
• Assist managers with merchandise displays and keep the store clean and safe

Required qualifications

• High school diploma or equivalent
• At least 1 year of customer service experience
• Flexibility to work opening, closing, weekend and holiday shifts
• Excellent customer service and customer engagement skills
• Ability to learn and apply technical, product-related information in a consultative way
• Ability to lift, carry and balance up to 50 pounds (100 pounds with assistance)

Nice to have

• Retail or hospitality experience

Benefits

• Major medical, dental and vision insurance
• 401(k) match program
• FSA and HSA programs
• LTD and STD options
• Life insurance and AD&D
• Paid holidays and paid time off
• Annual discretionary bonuses
• Stock options
• Employee discount program

Before you apply

• Must be 21 years of age or older to apply
• Must comply with all legal and company regulations for working in the industry
• No employment-based visa sponsorship offered now or in the future; applicants must be legally authorized to work in the US permanently

About the company

Cresco Labs is a public, vertically integrated, multistate cannabis operator with dozens of owned Sunnyside dispensaries nationwide. The company focuses on regulatory compliance, product quality and customer satisfaction.