Retail Sales Associate - Part Time

The role

You will advise customers in choosing the right cannabis products for their needs and help them through check-in, consultation, order fulfillment and checkout. You will also keep the store compliant, organized and clean.

What you will do

• Greet customers and build relationships by listening to their needs
• Advise customers on cannabis products and how they affect the body
• Use selling and cross-selling techniques to build baskets
• Verify customer documentation and ID
• Check orders for accuracy, then label and package them
• Handle cash accurately in the point of sale system following SOPs
• Keep accurate records of sales, customers, deliveries and returns
• Perform routine inventory counts and keep stock compliant
• Help with merchandise displays and keep the store clean and secure
• Escalate employee or customer issues to management

Required qualifications

• High school diploma or equivalent
• Minimum 1 year of customer service experience
• Flexibility to work opening, closing, weekend and holiday shifts
• Excellent customer service skills
• Ability to learn and apply technical, product-related information in a consultative way
• Ability to lift, carry and balance up to 50 pounds (100 pounds with assistance)
• Must be 21 years of age or older
• Must comply with all legal and company regulations for working in the industry

Nice to have

• Retail or hospitality experience

Benefits

• Major medical, dental and vision insurance
• 401(k) match program
• FSA/HSA programs
• LTD/STD options
• Life insurance and AD&D
• Paid holidays and paid time off
• Annual discretionary bonuses
• Stock options
• Employee discount program

Before you apply

• Must be 21 or older to apply
• No employment-based visa sponsorship is offered for this role or any other position, now or in the future; applicants must be authorized to work in the US permanently
• Benefits eligibility for permanent positions may vary

About the company

Cresco Labs is a public, vertically integrated, multistate cannabis operator founded in 2013, and it runs the Sunnyside dispensaries. The company focuses on product quality, regulatory compliance and its SEED social equity initiative.