Strategy & Operations Analyst

The role

The Analyst, Schooling Program & Services provides analysis, program management, and cross-functional coordination to support schools, educators, and scholars. This role supports the Schooling Office and Scholar External Experiences, Alumni & Scholarships through reporting, project planning, and process improvement.

What you will do

• Prepare reports and analyses to provide leadership with visibility into progress, risks, and outcomes.
• Support reporting for key design change initiatives.
• Analyze performance trends to help leaders identify gaps and improve workflows.
• Provide analysis, reporting, and execution support across K-12 Schooling Office functions.
• Support operating-cadence execution including academic calendar and school-facing events.
• Support the non-academic policy and process hub.
• Support the High School Office across graduation pathways, re-enrollments, and transitions.
• Facilitate communication between school and Network stakeholders.
• Maintain accurate records of scholar participation and program evaluations.
• Support program and project planning by maintaining milestones, owners, and timelines.

Required qualifications

• Bachelor’s degree required.
• 2–4 years of experience in operations, project coordination, data analysis, program management, education operations, or a related field.
• Exceptional attention to detail and ability to manage multiple timelines, deliverables, and stakeholders in a fast-paced environment.
• Strong organization and project management skills.
• Analytical skills including experience creating reports and using data to identify trends or gaps.
• Excellent written and verbal communication skills.
• Strong problem-solving skills.
• Experience supporting projects from planning through execution.
• Ability to work independently while collaborating effectively across teams and functions.
• High level of accountability, urgency, discretion, and judgment.
• Mission-driven, with a commitment to educational equity and strong outcomes for scholars.

Nice to have

• Experience using AI tools to work more efficiently, reduce manual work, and improve processes preferred.

Benefits

• Medical, dental, and vision coverage starting your first day
• SA covers 82% of core medical plan
• Free One Medical membership
• Confidential mental health support via EAP/Talkspace
• 403(b) retirement plan with a 3% employer match
• Up to $2,400/year in employer HSA contributions
• Employer-paid life/disability insurance
• Public Service Loan Forgiveness (PSLF) eligibility
• Generous paid time off
• Paid holidays
• Paid parental leave
• $50/month cellphone stipend ($600/year)

Before you apply

• Success Academy Charter Schools does not offer employment-based immigration sponsorship.

About the company

Success Academy is a large, fast-growing, and high-performing network of public charter schools in New York and Florida. They work to ensure children have access to a fun, rigorous, whole-child education regardless of zip code or economic status.