Vice President, School Operations

The role

The Vice President of School Operations owns the strategy, operating model, and performance of School Operations across approximately 60 schools and 300 staff. This leader manages a team of Regional Operations Managers to ensure schools have the talent, systems, and resources needed for exceptional outcomes.

What you will do

• Lead, develop, and hold accountable a high-performing ROM team
• Coach leaders of leaders to diagnose performance and develop talent
• Build succession plans and a strong internal pipeline for Regional Manager
• Design and continuously improve the School Operations operating model
• Advise executive leadership on the operational implications of enterprise priorities
• Lead change from diagnosis through implementation and measurement
• Use AI and technology to simplify and automate School Operations
• Establish network-wide operational standards for safety, compliance, facilities, enrollment, and more
• Serve as senior escalation point for operational, safety, compliance, and reputational risks
• Provide senior oversight of budgets, staffing models, and major investments

Required qualifications

• 10+ years of progressive leadership experience in operations, education, consulting, military, hospitality, retail, healthcare, government, or another complex multi-site environment
• 7+ years in multi-site operations, performance management, continuous improvement, and operational risk
• Direct experience leading organizational redesign
• Track record of building new teams from the ground up
• Demonstrated use of AI and technology to simplify operations
• Expertise in lean methodologies, data-informed decision-making, and change management
• Proven ability to influence executive leadership and drive adoption
• Exceptional people leadership including senior talent assessment and succession planning
• Strong business and financial acumen
• Excellent executive communication
• Willingness and desire to spend approximately 60% of working time in schools across the network
• Deep commitment to educational equity and Success Academy's dual mission

Benefits

• Medical, dental, and vision coverage starting first day
• SA covers 82% of core medical plan
• Free One Medical membership
• Confidential mental health support via EAP/Talkspace
• 403(b) retirement plan with 3% employer match
• Up to $2,400/year in employer HSA contributions
• Employer-paid life/disability insurance
• Public Service Loan Forgiveness (PSLF) eligibility
• Generous paid time off
• Paid holidays
• Paid parental leave
• $50/month cellphone stipend

Before you apply

• Success Academy Charter Schools does not offer employment-based immigration sponsorship

About the company

Success Academy is a fast-growing network of public charter schools in New York and Florida. They work to ensure children have access to a fun, rigorous, whole-child education regardless of zip code or economic status.