Head, Technology Delivery

The role

The Head of Technology Delivery serves as the operational backbone of the Technology department. You will own end-to-end product quality, streamline delivery processes, and lead the strategic adoption of internal AI tools.

What you will do

• Own end-to-end quality standards, testing frameworks, and release governance.
• Audit delivery processes and implement repeatable operating models.
• Drive agile best practices to reduce cycle times and eliminate bottlenecks.
• Lead internal AI adoption by identifying workflows and establishing ROI frameworks.
• Partner with CTO and school operations leaders to align technology delivery timelines.
• Establish health KPIs and track team velocity.
• Proactively mitigate risks across all active product initiatives.

Required qualifications

• 10+ years of experience in technology delivery, engineering program management, or a related field.
• At least 5 years in a senior leadership role.
• Proven track record of optimizing agile delivery frameworks, test strategies, and quality assurance practices in complex, multi-team environments.
• Hands-on experience evaluating and implementing AI/ML productivity tools responsibly within an enterprise setting.
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or an equivalent combination of education and experience.

Benefits

• Medical, dental, and vision coverage starting your first day (SA covers 82% of core medical plan).
• Free One Medical membership.
• Confidential mental health support via EAP/Talkspace.
• 403(b) retirement plan with a 3% employer match.
• Up to $2,400/year in employer HSA contributions.
• Employer-paid life/disability insurance.
• Public Service Loan Forgiveness (PSLF) eligibility.
• Generous paid time off.
• Paid holidays.
• Paid parental leave.
• $50/month cellphone stipend ($600/year).
• Pre-tax commuter benefits.

Before you apply

• Success Academy Charter Schools does not offer employment-based immigration sponsorship.

About the company

Success Academy is a fast-growing network of public charter schools in New York and Florida. They work to ensure children have access to a fun, rigorous, whole-child education.