AI Product Manager

The role

You will own the end-to-end lifecycle of generative AI tools to empower educators and streamline enterprise workflows. You will work at the intersection of business strategy, school operations, and emerging technology.

What you will do

• Own the end-to-end AI product lifecycle from discovery to delivery and optimization.
• Translate stakeholder needs and business goals into AI/ML feature requirements.
• Design AI experiences by collaborating with UX/UI and technical teams to integrate LLMs and RAG pipelines.
• Establish evaluation metrics and design experimentation frameworks to validate model performance.
• Build user feedback loops to evolve models and AI capabilities.
• Balance technical feasibility with business impact to deliver solutions on schedule.
• Contribute to shaping the broader organizational AI strategy.

Required qualifications

• 3+ years of product management experience with a track record of launching enterprise or customer-facing tools.
• Hands-on experience building custom GPTs or basic AI applications.
• Familiarity in LLM ecosystems (OpenAI, Anthropic, Gemini) and GenAI concepts (RAG, prompt engineering, vector databases).
• Demonstrated expertise in Agile environments using tools like Jira and Confluence.
• Capability to translate ambiguous business challenges into concrete technical solutions.
• Bachelor’s degree in Computer Science, Statistics, Mathematics, Engineering, Economics, Applied Mathematics, Machine Learning, or a related field (or equivalent practical experience).

Nice to have

• AI/ML or data-driven platforms experience

Benefits

• Medical, dental, and vision coverage starting first day
• SA covers 82% of core medical plan
• Free One Medical membership
• Confidential mental health support via EAP/Talkspace
• 403(b) retirement plan with 3% employer match
• Up to $2,400/year in employer HSA contributions
• Employer-paid life/disability insurance
• Public Service Loan Forgiveness (PSLF) eligibility
• Generous paid time off
• Paid holidays
• Paid parental leave
• 50/month cell phone stipend

Before you apply

• Success Academy Charter Schools does not offer employment-based immigration sponsorship.

About the company

Success Academy is a fast-growing network of public charter schools in New York and Florida. They work to ensure children have access to a fun, rigorous, whole-child education.