Team Lead

The role

You will lead, coach and motivate a team to meet sales goals, including memberships, upgrades and add-on services. You will also engage customers, promote wash packages and subscriptions, and oversee daily operations.

What you will do

• Lead, coach and motivate team members to meet and exceed sales goals
• Engage customers to promote wash packages and subscriptions
• Support the General Manager in meeting budget, revenue and performance targets
• Oversee daily operations, workflows and customer conversion
• Track performance and give real-time coaching
• Maintain inventory and follow company policies
• Resolve operational and customer issues quickly
• Build a positive, results-focused team culture

Required qualifications

• 1+ year of leadership experience in sales-driven environments
• Proven ability to coach teams to sell and deliver great customer interactions
• Strong communication and interpersonal skills
• Comfortable working in a fast-paced, outdoor environment
• Basic computer and POS system experience
• Valid driver's license and reliable transportation
• Ability to stand for extended periods and work in varying weather conditions
• Ability to travel for supplies if the General Manager is not present

Nice to have

• Experience in car wash, retail, hospitality or service-based businesses

Benefits

• Medical, dental and vision insurance
• Life and disability coverage
• 401(k) retirement plan with employer match (after 60 days)
• Paid time off, holidays, sick leave and parental leave
• $40/month Lifestyle Spending Account
• Employee Assistance Program
• Voluntary benefits such as pet insurance, accident and critical illness coverage
• Training, development and internal promotion pathways

Before you apply

• Weekend and holiday availability is required
• A valid driver's license and reliable transportation are required

About the company

Sud Stop Car Wash is an equal opportunity employer. The company is growing and offers internal promotion and career advancement.