Manager, Remote Accounting Services

The role

You will manage a remote team of client-facing accountants and provide accounting and operational service to clients. You will oversee client onboarding, monitor team performance, and manage the hiring and training of accountants.

What you will do

• Provide exceptional accounting and operational service to clients.
• Oversee client onboarding process for all assigned client engagements.
• Implement technology toolbox on client engagements.
• Serve as a resource to team members for guidance and issue resolution.
• Monitor team member performance through work quality, protocols, timeliness, and budgets.
• Build trusted advisor relationships with client executives.
• Manage the hiring process for remote accountants including reviewing candidates, interviewing, and calling references.
• Orient and train newly assigned accountants.
• Balance workflow by aligning client needs with accountants expertise and capacity.
• Schedule and lead annual performance reviews.

Required qualifications

• Bachelor’s degree in Accounting, Finance or related field.
• 10 Years of related accounting experience.
• 4 years of hands-on management experience including hiring, training and developing a team.
• Proven ability to attract, build and retain a high-performance team.
• Experience in developing strong remote team relationships.
• Commitment to follow established Supporting Strategies policies and procedures.
• Confidence in learning and embracing new technology including QuickBooks (Enterprise and Online), Bill.com, Microsoft Office Suite, Outlook, HubDoc and others.
• Ability to communicate clearly and professionally, both orally and in writing.
• Commitment to maintain the highest level of confidentiality while working with client data.

Benefits

• Work-from-home opportunities
• Work-life balance

About the company

Supporting Strategies empowers business owners by providing outsourced bookkeeping and operational support functions. The company uses a cloud-based platform and virtual infrastructure to deliver services including accounts payable, accounts receivable, and payroll administration.